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SHIPPING POLICY

STANDARD (FREE POST)


Orders will leave our warehouse in 1-4 days
Delivery within 3-9 business days
Please allow 3-5 additional business days for delivery to Rural and WA

 

EXPRESS POST
Orders will leave our warehouse within 1-2 days
Delivery within 1-2 business days
Next Day delivery available to city locations 
Please allow 3-5 for rural locations 

$8

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OVERSEAS POST 

Orders will leave our warehouse within 1-2 days

Delivery within 5-9 business days

Please allow 3-5 for rural locations 

$10 aus

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RETURN POLICY

CHANGE OF MIND RETURNS POLICY

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Includes purchases you have made in error eg accidentally ordered wrong colour or unwanted gifts.

If your item is faulty please see our Faulty Returns Policy

We will accept change of mind returns provided they meet the following guidelines:

* Return within 30 days

* Return with proof of purchase

* Item must be unworn, unwashed, unused with all original tags/labels attached

* Shipping will not be refunded & shipping will be charged for an exchange.

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Item is not listed as an excluded item as outlined below

EXCLUDED ITEMS (FOR CHANGE OF MIND RETURNS):

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* Sale/Clearance

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RETURNS PROCESS

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* Contact info@minskico.com customers will be liable for return shipping costs. 

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FAULTY RETURNS POLICY

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If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.

Please contact us at info@minskico.com to arrange return. 

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